Return & Exchange Policy

Cancellation Policy:

• Order cannot be canceled once shipped.

Exchange Policy:

• For an exchange, the order return request must be generated within 7 days of receiving the order.
• We will gladly accept any unused product with original tags.
• The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
• Merchandise must be returned via traceable delivery, i.e., courier or registered post. Please note that courier charges will not be covered by TV Parlour.
• Exchanges will be issued after receiving the first product from the customer.

Refund Policy:

• For a refund, the order return request must be generated within 7 days of receiving the order.
• The merchandise should be returned with a copy of the invoice. Kindly mention the reason for returning the item(s).
• Merchandise must be returned via traceable delivery, i.e., courier or registered post. Please note that courier charges will not be covered by TV Parlour.
• Refund requests will be processed within 7 working days after receiving the returned item(s).
• NOTE: Refunds will only be processed for genuine reasons.